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Accessibility

We believe in making the Lonham website's information and functionality equally available to all visitors. We have therefore made this site as usable and accessible as possible so you can…

Complaints

While we make every effort to deliver the highest quality of service possible, we recognise that, on occasion, we may make mistakes and fail to meet our own standards and the expectations of our…

Our business

Our approach to underwriting The key to the success of Lonham is our ability to respond swiftly, positively and with innovation, to the constantly evolving requirements of our clients. The Lonham…

Our claims approach

Providing you with a first class claims service At Lonham, Claims are at the heart of everything we do. Every client who buys a policy from Lonham is buying a promise, that should things go wrong,…

Chaucer Group

Chaucer is a leading specialty insurance group providing clients with proven smart risk solutions for underwriting and claims. Their enterprising and trusted experts offer market-leading cross…

Cargo Insurance

We provide comprehensive and bespoke cargo insurance cover for a broad range of companies. Our specialist underwriters ensure that our clients receive the right cover to meet their full needs and a…

Freight Liability Insurance

We provide comprehensive and bespoke insurance products to cover companies who have a contractual liability for loss or damage to customers goods. Our specialist Underwriters strive to ensure that…

Consumer Duty

Information For Our Customers The Financial Conduct Authority (FCA) introduced a new Consumer Duty to better protect  users of financial services in the UK on 31st July 2023. It sets an even…

Privacy & Cookie Policy

This privacy policy explains how we use any personal information we collect about you when you use this website. We are committed to collecting and using Personal Data in accordance with…

Terms of Use

Lonham Group Limited (part of Chaucer Insurance Group PLC) (“Lonham” or “the Lonham Group”) is the owner of the copyright and all other intellectual property rights in all…